AI Built for Australian Cardiology Practices

The AI reads each incoming referral, extracts the reason for referral, symptoms, and relevant history, and then categorises it against triage rules that your own cardiologists define during setup. It does not diagnose and it does not decide, on its own, that a patient is safe to wait. What it does is make sure no referral sits unread and that anything matching your urgent criteria (for example suspected acute coronary syndrome, new significant arrhythmia, or worsening heart failure) is surfaced to a clinician immediately for confirmation. Routine referrals are routed into the standard booking pathway. The clinical judgement stays entirely with your team; the AI removes the delay and the guesswork from the administrative layer around that judgement.

Yes. Once a patient is booked, AI Healthcare can send a structured pre-appointment cardiac questionnaire by SMS or email that captures symptom detail (chest pain characteristics, breathlessness, palpitations, syncope), current medications, allergies, prior cardiac history and procedures, and risk factors such as smoking, family history, diabetes, blood pressure, and lipids. The responses are summarised into the patient record before the consult, so the cardiologist walks in with the history already gathered. That means consult time is spent on examination, interpretation, and decision-making rather than on collecting background details, which is particularly valuable in a specialty where appointment time is scarce and the history is central to the assessment.

Referring GPs judge a cardiology practice heavily on how quickly and clearly they receive the consult letter and investigation results, and most of the delay in getting those out is administrative rather than clinical. AI Healthcare prepares draft consult and investigation letters from the cardiologist dictation, handles the addressing, and dispatches to the correct referring GP via secure messaging as soon as the cardiologist has signed off. It can also confirm the letter was received and, where your practice offers it, send a plain-language summary to the patient. The cardiologist still reviews and approves every letter; the system simply removes the typing, addressing, and dispatch steps that would otherwise leave finished reports sitting in a queue.

It does. Cardiology carries a real recall burden that goes beyond a simple annual review, and missing an interval can matter clinically. AI Healthcare manages recalls for scheduled reviews of stable ischaemic and valvular patients, surveillance echocardiograms for valve disease and aortopathy at the intervals your clinicians set, and pacemaker and ICD device checks aligned to your device clinic schedule. It can also prompt anticoagulation and medication reviews for the relevant patient cohorts. Each recall runs on clinician-defined timing, and the patient receives a clear reminder to book, so surveillance appointments that patients would otherwise forget are far less likely to slip through the cracks.

AI Healthcare is designed to connect to the practice management and clinical systems Australian cardiology rooms commonly run, including Genie, Gentu, Zedmed, and Best Practice, along with the secure messaging channels you use for referrals and correspondence such as HealthLink and Medical Objects. During the discovery and integration stages we map exactly how referral intake, questionnaires, recalls, and letter dispatch should flow through your specific setup, so the AI fits your existing stack rather than forcing you onto a new system. If you run an on-site echo or device clinic, the recall and reminder workflows are configured around that schedule too.

Pricing starts from $499 per month for a single-cardiologist practice and scales for multi-cardiologist group rooms and networks with an on-site echo and device clinic. Cardiology practices typically see a return through three channels: reclaimed administrative time as referral triage, reminders, and letter dispatch stop consuming reception hours; protected revenue as fewer specialist and investigation slots are lost to no-shows and forgotten recalls; and stronger referrer relationships as report turnaround improves and GPs keep sending patients your way. Because a single recovered specialist appointment or investigation is worth a significant amount, most practices recover the monthly subscription many times over, and the improvement in referrer confidence compounds over time.